بوابة سومر للتسوق

Terms and Conditions

Thank you for shopping at Sumer Gate, where you can shop easily & internationally. We guarantee you the best possible shopping process and the finest user experience you deserve.

The following terms and conditions govern your use of the Sumer Portal website. Please read it carefully as it affects your legal rights and obligations.

These terms may change over time, and you will be notified of new updates via our social media channels.

Your use of the Sumer Gate website must take into account the following:

• You must be 18 years or older to be able to purchase from us.
• Not to use the site for illegal purposes or in a way that violates the rights of any third party.

Security of your personal information

We highly value the privacy of our customers, and it is our priority to keep your personal information safe and protected at all times this includes:

• Data encryption.
• Password protection.
• Regular updates
• Safe transportation
• Third party verification.

You may review our "Privacy Policy" for more information about the previous items.

Returns

• Eligibility: To be able to return your order, you must be unused, return it in the same condition it arrived to you, and be in its original packaging.
• Timeframe: You have 3 days from the date of purchase to request a return.
• Process: To request a return, contact us here and follow the instructions on the website so that our customer support team can guide you to complete the order.

Refunds

• Approval: Once your returned item is received and inspected, we will send you an email notifying you, and notifying you that your refund has been approved or rejected.
• Refund method: After approval, the transaction is processed and the credit is automatically added to your original payment method within 2 days.
• Partial Refund:

  In certain cases only a partial refund may be granted (if applicable).

  For example, the product is not in its original condition, or some of its parts are damaged or missing for reasons that have nothing to do with us.

  Or the return request is made more than 3 days after delivery.

Exchanges

If you need to exchange an item please contact us here and follow the instructions provided.

Shipping

• Return Shipping: You will be responsible for paying the shipping costs to return the package. Note that shipping costs are non-refundable.
• Damaged Items: If you receive an item that is damaged or non-functional, contact us and follow the steps so we can help you.

Our contact information

Feel free to talk to us via info@sumergate.com, Let us know if you have any questions.

Taking into account that by making any purchase on our website, you agree and accept the stated terms and conditions policy.